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DNA Honest Plumbing LLC – Terms of Service & SMS Messaging Terms
SMS Messaging Terms & Compliance
1. Program Description
This SMS messaging program sends appointment confirmations, reminders, and service updates to customers who have booked a plumbing service with DNA Honest Plumbing LLC through our website at https://www.dnahonestplumbing.com or via our scheduling forms, and who have explicitly opted in to receive SMS notifications.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, technician arrival notifications, and customer support communications related to our plumbing services.
2. Cancellation Instructions
You can cancel the SMS service at any time by texting “STOP” to the same number that sent you the messages. Upon sending “STOP,” you will receive a confirmation message acknowledging your unsubscribe request. After confirmation, you will no longer receive SMS messages from us.
To rejoin, you must opt in again through our website or scheduling forms.
3. Support Information
If you experience issues with the messaging program, reply “HELP” for assistance or contact us directly at:
Phone: 586-257-1272
Support is available during normal business hours.
4. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to and from your mobile device. Message frequency varies based on your appointment schedule and interactions with our services. For questions regarding your text or data plan, please contact your wireless provider.
6. Supported Carriers
Our SMS program is supported by major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction
You must be 18 years of age or older to participate in our SMS messaging program.
8. Privacy Policy
For information regarding how we collect, use, and protect your data, please review our Privacy Policy at:
https://www.dnahonestplumbing.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding SMS communications.
How We Use Cookies on DNA Honest Plumbing WebsiteGeneral Terms
This website (the “Site”) is owned and operated by DNA Honest Plumbing LLC (“Company,” “we,” or “us”). By accessing or using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or features offered on the Site.
Accessing the Site in any manner, whether automated or otherwise, constitutes your agreement to these Terms of Service.
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this Site, and continued use of the Site constitutes acceptance of the revised Terms.
Intellectual Property Rights
Our Limited License to You:
All content on this Site, including text, graphics, logos, images, and other materials, is the property of DNA Honest Plumbing LLC or its licensors and is protected by applicable intellectual property laws.
This Site is provided for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.
You may download or print a single copy of individual pages for personal, non-commercial use, provided all copyright and proprietary notices remain intact.
Your License to Us:
By submitting or posting any content (including comments, testimonials, photos, videos, or other materials) through the Site or related digital platforms, you represent that you own or have permission to use such content.
You grant DNA Honest Plumbing LLC a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, distribute, and display such content for lawful business purposes.
Disclaimers
This Site may contain links to third-party websites. We do not endorse and are not responsible for the content, products, or services offered by third parties.
All information and services provided through this Site are offered “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless DNA Honest Plumbing LLC, its owners, affiliates, employees, and agents from any claims or damages arising from your use of the Site or violation of these Terms.
Online Commerce
Certain sections of the Site may allow purchases from third-party vendors. We are not responsible for the quality, accuracy, or reliability of third-party products or services.
Any transactions with third parties are solely between you and the third party. DNA Honest Plumbing LLC is not liable for any loss or damage resulting from such transactions.
Registration & Passwords
You may be required to create an account to access certain features. You agree to provide accurate and complete information and are responsible for maintaining the confidentiality of your login credentials.
If you believe your account has been compromised, contact us immediately at dnahonestplumbing@outlook.com.
Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or engaged in unlawful or inappropriate conduct.
Governing Law
These Terms of Service are governed by the laws of the State of Michigan, without regard to conflict of law provisions.
Changes to Terms of Service
We may update these Terms of Service from time to time. The most current version will always be posted on our website with the effective date.
Contact Information
For questions regarding these Terms of Service, please contact us at:
DNA Honest Plumbing LLC
Phone: 586-257-1272
Address: 39616 Balboa Dr, Sterling Heights, MI 48313-4821
Website: https://www.dnahonestplumbing.com
By using our website and services, you consent to these Terms of Service.
